Privacy Policy
Effective 4 October 2026. Applies to Business Brain 24, the Betopia ERP for Akboria, at akboriaerp.com and the Akboria field sales app.
1. Who is responsible
Akboria Limited decides what personal data is kept in Betopia ERP for Akboria and why: data about its staff, sales representatives, dealers, customers, suppliers and other contacts. Betopia Limited ("Betopia", "we") runs the service for Akboria Limited and handles that data only on its instructions and to provide, secure and support the service.
2. What we hold
- Account data: name, user name, e-mail address, mobile number, company, role and access rights.
- Work records: orders, deliveries, stock, purchases, invoices, payments, production and the other business records you create or are named in.
- Employee records, for staff whose HR data is managed in the service: employment details, attendance, leave and payroll.
- Location: when you use a feature that records it, such as attendance check-in or a shop visit in the field sales app, the place and time of that event.
- Technical data: IP address, browser or device type, sign-in times, pages used and error logs, and a security log of changes to access rights and settings.
3. Why we use it
- to run Akboria's business processes: sales, distribution, purchasing, production, finance, HR and payroll;
- to sign you in, apply the access your role allows and keep a record of who changed what;
- to support you, fix problems and keep the service secure and available;
- to produce the reports and dashboards Akboria management uses;
- to meet legal obligations of Akboria Limited or Betopia Limited.
We do not sell personal data and do not use it for advertising.
4. Who receives it
- People at Akboria Limited and its group companies, each limited to the data their role allows.
- Betopia staff who build, operate and support the service, under confidentiality duties.
- Hosting and infrastructure providers that run the servers for us.
- External AI services, only if Akboria Limited has agreed to it in writing, and with e-mail addresses and mobile numbers masked first (see the Data Policy).
- Authorities, where the law requires it.
5. How long it is kept
Records are kept for as long as Akboria Limited needs them for its business and to meet its legal and accounting duties, then deleted or anonymised on its instructions. Technical logs and backups are kept for shorter periods, set with Akboria Limited.
6. Your choices
You can see and correct your own profile in the service. To ask for a copy of your data, a correction you cannot make yourself, or deletion, contact your manager or the Akboria team that manages ERP access, or write to [email protected]; we pass requests about Akboria's records to Akboria Limited, which decides on them.
7. Security
Access is by personal account over an encrypted connection (HTTPS). Each user receives only the access their role needs, and changes to access rights are recorded in a log that cannot be edited. More in the Data Policy and on the Security page.
8. Children
The service is for people working with Akboria Limited. It is not meant for children.
9. Changes
We update this policy when the service or the law changes. The date at the top shows the current version.
Questions: [email protected]. Betopia Limited, betopialimited.com